Technical Support Specialist (Phone) in Kaunas

Company:

We are Telia. We work to ensure that you have a connection everywhere and always, no matter what technology. We have invested more than anyone else in the development of Lithuanian telecommunications – over 1.5 billion euros. This allows us to always be one step ahead, and our customers to use the largest and most modern fiber-optic and mobile networks, and to be the first to try out new generation services.

Role:

Job Description

As a remote troubleshooting specialist at Telia you will diagnose and resolve issues related to internet television and mobile communication services while providing sales assistance and advice to clients. This position is ideal for those who enjoy talking with people and solving challenges while contributing to personal and team sales targets. We seek individuals who are motivated goal-setters positive thinkers and tech-savvy with excellent communication skills in Lithuanian and preferably knowledge of English and Russian. A high school diploma is required along with experience in sales and customer service considered an advantage. We offer a base salary of €1,400 - €1,600 with potential uncapped monthly bonuses based on performance which average around €400. Opportunities for training flexible working conditions health insurance and additional career development support are available. This role serves as a stepping stone in the telecommunications industry and promotes growth within Telia with many leads starting their careers in customer service.