Technical Customer Support Specialist (Night Shift)

Company:

We strive to create a future where all businesses have access to big data and business intelligence, aiming to create an environment where everyone can grow and thrive. As a leading company in the proxy and web intelligence industry, we ensure that the highest business ethics standards lead all our operations. Our core values guide us toward achieving our mission.

Role:

Job Description

As a Technical Customer Support Specialist on the Night Shift you will be responsible for ensuring customer satisfaction by addressing queries through live chat and email. Your role will involve interpreting business logic and refining customer success processes while maintaining strong customer relationships. You will collaborate with tech teams and assist in enhancing the overall customer experience. Our fast-paced environment demands empathy and commitment as you engage with customers who are pivotal to our success. If you are a team player eager to help and grow within an ambitious team this role offers plenty of opportunities for professional and personal development.