Junior Customer Success Specialist (Night Shift)

Company:

We strive to create a future where all businesses have access to big data and business intelligence, aiming to create an environment where everyone can grow and thrive. As a leading company in the proxy and web intelligence industry, we ensure that the highest business ethics standards lead all our operations. Our core values guide us toward achieving our mission.

Role:

Job Description

As a Junior Customer Success Specialist you will engage directly with our B2B clients ensuring their experience is outstanding. Your role includes responding to inquiries swiftly proactively supporting customers throughout their journey and collaborating with the technical team to resolve issues. You will gather critical information for our internal databases maintain high customer satisfaction levels and adapt to various customer needs. This role demands strong communication skills in English empathy for client challenges and a tech-savvy mindset to handle our advanced solutions. Working the night shift from 01:00 to 09:00 EEST you will directly contribute to our clients’ success and work within a supportive team fostering your professional growth through resources and opportunities. If you thrive in a dynamic environment and are eager to assist customers apply and help us enhance their experience.