Senior Functional Analyst in Trade Surveillance Operations

Company:

Our Vilnius office is in the modern K29 business center, easily accessed via bus, but we also offer bike storage. Our working space offers an appealing, ergonomic environment, kitchen spaces, and an in-house library. The building hosts a canteen and vending machine as well as restaurants and shops within walking distance. Nasdaq Vilnius offers our employees a strong compensation package that includes an annual bonus, equity grant, and access to an employee stock purchase program. Employees receive 20 days of annual vacation (plus 1 additional flex day every two months), III pillar pension plan with additional contribution from Nasdaq, a flexible health insurance program, career development programs, and more.

Role:

Job Description

Nasdaq is seeking a motivated individual for the role of Senior Functional Analyst in Vilnius. In this position you will serve as the main liaison between the client and first level support addressing all functional business matters. You will collaborate with a diverse range of analysts and global teams to ensure high-quality service is delivered through effective incident management and professional communication. The role offers a fast-paced work environment where your ability to drive results is recognized. With opportunities for professional growth you will impact clients globally by offering end-to-end support via an internal ticketing system and delivering product training. This role demands attention to detail as you review documentation and assist with product improvements ensuring service excellence is maintained across multiple venues and asset classes.