Customer success manager

Company:

Founded in 2010 in response to the growing demand for aircraft spare parts in emerging markets, now we are the fastest-growing global aerospace marketplace, covering all aviation-related business needs in one place.

Role:

Job Description

The Customer Success Manager role at our multicultural international aviation company requires a professional with B2B experience and a commitment to excellence in a fast-paced environment. This position focuses on post-sales processes overseeing marketplace renewals onboarding new customers and actively engaging existing clients. You will be instrumental in fostering customer loyalty as you advocate for their needs while assisting the direct manager in various projects. Strong communication skills coupled with the ability to resolve issues and provide technical support are essential. Candidates should possess at least 2 years of customer care experience fluency in English and exceptional organizational skills. A background in the aviation industry is preferred. This role offers the chance to work with cutting-edge IT solutions health insurance gym facilities child care services and a modern office environment coupled with a competitive salary starting at 2315 EUR gross plus monthly performance bonuses.