Technical Support Specialist (night shifts, based in Lithuania)

Company:

Our success is built on teamwork, our principles, and the challenge of pursuing individual and collective growth, all fueled by a generous infusion of inspiration. If this sounds like a place where you’d thrive, join our team and help us make online success possible for everyone.

Role:

Job Description

As a Technical Support Specialist at Hostinger you will play a crucial role in delivering exceptional customer support during night shifts. You will provide expert assistance on Hostinger products troubleshoot various technical challenges via live chat and tickets and simplify complex technical issues into actionable steps tailored for customers of all skill levels. Your ability to navigate challenges with resilience while collaborating with diverse teams will enhance customer experiences. This fast-paced environment demands critical thinking curiosity and a dedication to learning as you contribute to projects that evolve based on customer needs. You are expected to embody Hostinger's culture of customer obsession as you proactively identify opportunities for improvement and stay abreast of product updates and technological advancements. If you thrive in dynamic settings and possess strong communication skills alongside fluency in Lithuanian and English this is the role for you.