Operation Officer in Customer Care Delivery DK team (temporary)

Company:

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group. Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Role:

Job Description

Join a dynamic team focused on delivering Everyday Banking Corporate services to Danish business customers. You will engage in processes from account management to e-banking solutions while prioritizing efficiency and smooth operations. Your role involves providing high-quality service while collaborating closely with stakeholders to optimize solutions and improve processes through Lean principles. This one-year temporary contract requires a critical mindset and attention to detail along with excellent communication skills. Proficiency in English at an Upper-Intermediate level is essential for addressing clients effectively. If you are a proactive learner excited to tackle operational challenges in a fast-paced banking environment this position is perfect for you.